Self-hosted 3CX deployments tuned to your business hours, multilingual IVRs, multi-site call routing, and SIP trunks that hold up when you actually need them - like during tax season or end-of-quarter scrambles.
3CX self-hosted in the cloud means full control of features, call flows, and data - without the per-seat-forever pricing of hosted alternatives.
Your own dedicated 3CX instance on a cloud VPS. Annual licensing, not per-seat-per-month bleed. Full feature access without "premium tier" upsells.
One phone system across multiple offices. Calls route by extension, by team, or by time of day. No silos between locations.
Press 1 for English, 2 for Spanish - or whatever your client base needs. Seasonal greetings, after-hours routing, holiday schedules built in.
Standard deployment uses Yealink T41/T42/T46 series - reliable, plenty of features, doesn't break the bank. PoE-powered, auto-provisioned.
Take your extension anywhere. Make and receive office calls from your cell phone, laptop, or wherever you're working from.
Carrier-grade SIP trunking with redundancy. Properly configured for high call volume - no drops, no busy signals during your busiest hours.
Your phone system is the front door of your business. When clients can't reach you, they call the next firm. Most outage stories aren't about the cloud provider failing - they're about misconfigurations that nobody noticed until call volume spiked. The fix is configuration that's reviewed, tested, and tuned for your actual business patterns.
Hosted PBX providers charge per-user, per-month, indefinitely. The bill never goes away, and at the end of however many years, you don't own anything - your call data, recordings, and configurations all live on someone else's roadmap.
Self-hosted 3CX flips that. It's your phone system, deployed on infrastructure you control, with predictable annual licensing instead of per-seat subscriptions. You get every feature without "premium tier" gates, your call data stays in your storage, and you're never trapped on a vendor's roadmap.
Yes - number porting is part of every 3CX deployment we do. We bring your existing numbers over to a new SIP trunking provider that works well with 3CX. The port itself usually takes 5-10 business days; we configure everything in parallel so the cutover is quick and your phones don't go down.
Calls fail over to mobile devices automatically (3CX mobile app on user phones), or to a designated "failover number" like a cell phone. Your business doesn't go silent because the office cable modem rebooted. For higher reliability, we configure a secondary internet connection with automatic failover - common at our larger client sites.
Designed for it. SIP trunks are sized for your peak, not your average. Call queues route overflow appropriately. After-hours, holiday, and seasonal greetings switch automatically based on your schedule. For tax-season-style spikes, we can temporarily upsize the trunk capacity ahead of time and bring it back down after.
3CX has built-in call recording. We can configure all-calls recording, on-demand recording (user presses a button), or selective recording by extension or queue. Recordings are stored securely and retained per your compliance requirements. We've configured this for clients with specific retention windows for regulatory or evidentiary reasons.
Yes. 3CX integrates with Teams as a calling platform - your users can make and receive PSTN calls through Teams while using 3CX's trunking and call routing. Useful for offices already standardized on Teams who don't want to introduce a separate softphone app. We can deploy either way - 3CX-native phones, Teams calling, or a mix.
For sending and receiving traditional fax, we use eFax-style services that integrate with email rather than running fax over SIP (which is unreliable on modern carriers). Inbound faxes arrive as PDF email attachments; outbound goes through a web portal or email-to-fax gateway. Most professional services firms still need this for tax authorities, courts, and certain client interactions.
We serve small businesses across the metro Atlanta area - including Cherokee County (Woodstock, Canton), Cobb County (Marietta, Kennesaw), Fulton County (Roswell, Alpharetta, Atlanta, Sandy Springs), and surrounding suburbs. On-site work where it matters, remote support where it doesn't.
Tell me about your phone system. I'll do an honest assessment - no obligation, no sales theatre.